EXPERTISE
Team Management & Leadership
• 20 years experience in creative, independent event and project production, curation and management
• Facilitating and steering large teams in complex and creative environments
• Establish and manage team ethos and standards
• Excellent interpersonal communication and solution making abilities
• Systems thinking and collaborative governance
• Compassion, empathy and emotional intelligence
Production & Program Design
• Planning, design and execution of creative projects and events from concept to completion
• Facilitating international cultural exchange
• Talent buying, scouting and sourcing
• Venue and assembly space management
• Planning, design and execution of large scale permanent or temporary interactive, immersive art and media installations
• Planning, design and execution of public assembly spaces
• Understanding of international building code and bureaucratic process with municipal entities
• Sourcing and development of music / multi media content for packaging and delivery through a diverse range of internet platforms
• Knowledge of live and studio sound systems, staging, backline, audio equipment, hardware and software
Project Management & Administration
• Grant writing, grant making, proposal development and evaluation, sponsorship and fundraising
• Accounting, bookkeeping and management of large multi-faceted budgets and funds
• Payroll, AP and AR
• Tracking and managing project deliverables and performance
• Lead the planning and implementation of projects
• Upkeep of operating permits and coordinate with city inspectors
• Social media and public relations, public presentations, press and copy writing
• Website development and content management
• Experience with WordPress, Woocommerce, CMS, Basic HTML, Google Suites, Microsoft Office, Xero, Quickbooks, Zendesk, Podio, Asana, Slack, Basecamp, Airtable, Teamgantt, When I Work
EDUCATION
1996-1998
Morna International College - British Academic Preparatory School - Ibiza, Spain
Team Management & Leadership
• 20 years experience in creative, independent event and project production, curation and management
• Facilitating and steering large teams in complex and creative environments
• Establish and manage team ethos and standards
• Excellent interpersonal communication and solution making abilities
• Systems thinking and collaborative governance
• Compassion, empathy and emotional intelligence
Production & Program Design
• Planning, design and execution of creative projects and events from concept to completion
• Facilitating international cultural exchange
• Talent buying, scouting and sourcing
• Venue and assembly space management
• Planning, design and execution of large scale permanent or temporary interactive, immersive art and media installations
• Planning, design and execution of public assembly spaces
• Understanding of international building code and bureaucratic process with municipal entities
• Sourcing and development of music / multi media content for packaging and delivery through a diverse range of internet platforms
• Knowledge of live and studio sound systems, staging, backline, audio equipment, hardware and software
Project Management & Administration
• Grant writing, grant making, proposal development and evaluation, sponsorship and fundraising
• Accounting, bookkeeping and management of large multi-faceted budgets and funds
• Payroll, AP and AR
• Tracking and managing project deliverables and performance
• Lead the planning and implementation of projects
• Upkeep of operating permits and coordinate with city inspectors
• Social media and public relations, public presentations, press and copy writing
• Website development and content management
• Experience with WordPress, Woocommerce, CMS, Basic HTML, Google Suites, Microsoft Office, Xero, Quickbooks, Zendesk, Podio, Asana, Slack, Basecamp, Airtable, Teamgantt, When I Work
EDUCATION
1996-1998
Morna International College - British Academic Preparatory School - Ibiza, Spain
EMPLOYMENT
2006 - Current
Freelance Creative Producer & Project Manager
San Francisco, California / Remote
Project management, production and consultation – from concept to completion, and everything in-between. A selection of freelance projects is listed below under “Selected Freelance Work Experience”.
January 2019 – Current
Festival Operations Director
Return to the Source - Interdimensional Transmissions
Highly regarded Midwest electronic music event series established in 2007.
Detroit, Michigan
• Responsible for the successful operational and logistical execution of Return To The Source, managing all aspects of festival operations
• Collaborate with the Festival Directors, ticketing service, venue representatives, technical team, and other team members as needed
• Assist Programming department in creation of Festival schedule, and support Festival Publications production and distribution processes
• Hire, train, supervise and off-board Door Managers, Door Staff, Harm Reduction Crew, Security Staff, and other staff as needed
• Create all in-festival production documents and oversee distribution of festival resources
• Manage all venue load ins and load outs
• Co-Manage all on-site production collaboratively with festival directors and team at large
• Contribute to post-Festival wrap-up efforts
April 2019 – Current
Festival Operations Manager
Frameline43 – San Francisco International LGBTQ+ Film Festival
The longest-running, largest and most widely recognized LGBTQ+ film exhibition event in the world.
San Francisco, California
• Responsible for the successful operational and logistical execution of Frameline43, managing all aspects of festival operations
• Collaborate with the Technical Consultant, Volunteer Coordinator, Box Office, and venues
• Assist Programming department in creation of Festival schedule, and support Festival Publications production and distribution processes
• Hire, train, and supervise Operations Assistant, House Managers, ASL Volunteers, and other staff as needed
• Create all in-festival production documents and oversee distribution of festival equipment
• Manage all venue load ins and load outs
• Contribute to post-Festival wrap-up efforts
February 2018 – Current
Show Manager
Noise Pop Industries
Leading independent music promoter
San Francisco, California
• Onsite concert management, including but not limited to artist & venue relations, settlement, staff leadership & post-event reporting
January 2017 – December 2017
Program Manager
Gray Area Foundation for the Arts - Oakland Fire Fund
Disaster aid relief management for disbursement of $1.5M to 200+ applicants
San Francisco, California
• Collaboratively design aid relief disbursement program that reaches non legally bonded community members who would not be eligible for fund support from traditional disaster relief organizations.
• Case management for inquiries requesting funding
• Communications and assurance of sensitivity of data safety, respond in a timely fashion to inquires related to the fund via email and phone calls
• Process tax-related documentation needed for donors & create filing system for receipts and related documents of incoming and outgoing funding
• Assessment of needs of the community related to tragedy, Strategic planning for future of fund & assistance with database of contacts for future development
• Establish long term resiliency program, recruiting eligible leadership / management & collaboratively design process alongside new program manager
April 2015 – November 2016
Project & Operations Manager, Talent Buyer
Meow Wolf
Arts production company that creates immersive, multimedia experiences
Santa Fe, New Mexico
Installation, Construction & Capital Campaign Phase
• Oversee full time and contributing artists to ensure timely install within the perimeters of building code, allocated budgets, safety requirements and available resources
• Coordinate timeline for pre-fabrication and installation
• Facilitate Interdepartmental communication
• Ensure artist have needed materials and track expenses & submit budget reports to fellow managing directors
• Coordinated 150+ volunteers, scheduling and placement
• Assist COO through out various complex scenarios to ensure completion and opening
• Produce special events for the public
• HR, payroll and accounts payable
Operations Phase
• Responsible for setting & maintaining the operational staff schedule, calling & running staff meetings, processing of payroll, and managing the operations budget
• Human Resources, on-boarding and training of operational staff
• Talent Buyer for live performance venue, working with the Events team to create a cohesive ongoing program, manage events & programming budget
December 2003 – May 2015
Creative & Managing Director, Founder
Communikey
Interdisciplinary organization dedicated to social, cultural and ecological innovation through creative process.
Boulder, Colorado
• Produce a wide range of events from concept to completion
• Responsibilities include all production functions including event concept, budget development and reconciliation, pre-production, on-site management and post-event production
• Manage artist, venue, media, and agency relations
• Develop & manage content for website & social media
• Source, capture, process & deliver high quality media from live events
• Cultivating a happy, resilient, and inspired team of 80 volunteers
• Grant writing, research, and sponsorship development
• Strategic partnerships with local and international industry partners and innovative institutions
• Work with team of 80 volunteers to oversee the coordination of all aspects of event management including pre-production, contract negotiation, transportation arrangement, hotel negotiations, artist management, technical requirements, and on-site management
October 2014 – May 2015
Event Coordinator
The Studio (Boulder)
Creative collaborative workspace & industrial chic venue
Boulder, Colorado
• Coordinate of all aspects of event management including pre-production, contract negotiation, technical requirements and on-site management
• Work with a diverse range of clients to assist and provide with various needs across a spectrum of events, from weddings to art openings to parties for all occasions
October 2009 – June 2015
Entertainment Visa Consultant
Communikey Artist Services
Artist-oriented visa service designed to help performing artists to navigate the US visa system
Boulder, Colorado
• Process information provided by artists and their management
• Prepare the necessary forms and supporting documentation
• Obtain the necessary union consultations
• Submit materials to USCIS, ensure that the petition is received and processed
September 2006 – September 2014
Operations Director
Decibel Festival
Music and digital arts festival
Seattle, Washington
• Collaborate with Executive, Finance & Technical Directors to smoothly direct various teams to present 150+ performances over 5 days within 12+ venues through the city of Seattle
• Manage all aspects of ticketing and customer service experience for 30,000 attendees
• Coordinate teams of 30 - 100+ volunteers
• Pre-production, on-site management and post-event production
July 2010 – July 2011
Assistant Talent Buyer
Z2 Entertainment
Entertainment management company operating multiple live concert venues.
Boulder, Colorado
• Under direction of Senior Buyers, collaborate to create a cohesive ongoing program
• Book local support for 400+ shows / year across 2 venues
November 2003 – July 2012
General Manager, Barista & Baker
Espresso Roma Cafe
Community oriented 30 top café serving fresh, short order breakfast & lunch with an in house from scratch bakery in addition to espresso, coffee, tea and smoothies
Boulder, Colorado
• Responsible for all staff needs including scheduling, on-boarding, continued training & HR
• Collaborate with Head Baker on menu development
• Manage inventory, ordering & stocking
• Analyze / control food and labor costs, process payroll, accounts payable and accounts receivable
• Manage cash register & credit card system, maintain daily banking and accounting
• Run counter operations including barista, bakery, short order & food prep
• Establish and maintain a warm, welcoming, and fun environment for staff and guests
• Coordinate with heath inspector for annual visits and maintain establishment in accordance with health code requirements
SELECTED FREELANCE WORK EXPERIENCE
December 2017 – Current
Producer
Gays Hate Techno Spring Gathering
LGBTQ+ annual music and community gathering
Saratoga Springs Retreat Center, California
• Curate and coordinate programming for main performance stage
• Manage the Travel Fund, a diversity, equity and inclusion effort designed to champion performers who are women, trans, no-binary and people of color
• Managed all artists and participants involved in main performance stage
• Coordinate scheduling, contracts, logistics, production & marketing efforts
• Hire and manage technical staff, recruit, schedule and manage production volunteers
• Collaborate with Camper Services, Volunteer Coordinator, Kitchen, Medical and Operations teams
November 2009 – September 2010
Live Programming Director
Biennial of the Americas
International festival of ideas, art & culture
Denver, Colorado
• Curator and coordinator for "The Nature of Things" Live Performance Series and KidsPatch Creativity Lab
• Designed and produced 11 live multi media events featuring over 40 diverse internationally renowned artists
• Designed and produced 10 participatory children’s workshops featuring 12 guest artists, with an on going creative lab open 7 days a week
• Managed all artists and participants involved in the series
• Coordinated scheduling, contracts, logistics, production & marketing efforts
January 2014 – June 2015
Operations Director
Boulder Block Party
Annual music, food and culture gathering
Boulder, Colorado
• Collaborate with 15+ advertising agencies to design and launch an annual by invitation event for the boutique ad agency circuit and their clients in the Denver Metro Area
• Responsibilities include all production functions including event concept, budget development and reconciliation, pre-production, on-site management and post-event production
June 2009 – April 2012
Co-Director
Vice Verse
Collaborative cultural exchange project between Communikey (Boulder, USA) and Dis-Patch (Belgrade, Serbia)
United States & Eastern Europe
• Organize, manage & produce international tours featuring musical performances, video art, installation art, professional and children's workshops
• Apply for and manage private cultural funding designed to support shared collective experiences between disparate cultures
May 2008 – May 2015
Meeting Coordinator, Board Member
I.C.A.S. Network (International Cities of Advanced Sound)
Global network of independent non-profit organizations dedicated to advancing sound cultures, music and related arts
Various International Cities
• Organize annual gatherings for network of 40 independent arts and culture organizations.
2006 - Current
Freelance Creative Producer & Project Manager
San Francisco, California / Remote
Project management, production and consultation – from concept to completion, and everything in-between. A selection of freelance projects is listed below under “Selected Freelance Work Experience”.
January 2019 – Current
Festival Operations Director
Return to the Source - Interdimensional Transmissions
Highly regarded Midwest electronic music event series established in 2007.
Detroit, Michigan
• Responsible for the successful operational and logistical execution of Return To The Source, managing all aspects of festival operations
• Collaborate with the Festival Directors, ticketing service, venue representatives, technical team, and other team members as needed
• Assist Programming department in creation of Festival schedule, and support Festival Publications production and distribution processes
• Hire, train, supervise and off-board Door Managers, Door Staff, Harm Reduction Crew, Security Staff, and other staff as needed
• Create all in-festival production documents and oversee distribution of festival resources
• Manage all venue load ins and load outs
• Co-Manage all on-site production collaboratively with festival directors and team at large
• Contribute to post-Festival wrap-up efforts
April 2019 – Current
Festival Operations Manager
Frameline43 – San Francisco International LGBTQ+ Film Festival
The longest-running, largest and most widely recognized LGBTQ+ film exhibition event in the world.
San Francisco, California
• Responsible for the successful operational and logistical execution of Frameline43, managing all aspects of festival operations
• Collaborate with the Technical Consultant, Volunteer Coordinator, Box Office, and venues
• Assist Programming department in creation of Festival schedule, and support Festival Publications production and distribution processes
• Hire, train, and supervise Operations Assistant, House Managers, ASL Volunteers, and other staff as needed
• Create all in-festival production documents and oversee distribution of festival equipment
• Manage all venue load ins and load outs
• Contribute to post-Festival wrap-up efforts
February 2018 – Current
Show Manager
Noise Pop Industries
Leading independent music promoter
San Francisco, California
• Onsite concert management, including but not limited to artist & venue relations, settlement, staff leadership & post-event reporting
January 2017 – December 2017
Program Manager
Gray Area Foundation for the Arts - Oakland Fire Fund
Disaster aid relief management for disbursement of $1.5M to 200+ applicants
San Francisco, California
• Collaboratively design aid relief disbursement program that reaches non legally bonded community members who would not be eligible for fund support from traditional disaster relief organizations.
• Case management for inquiries requesting funding
• Communications and assurance of sensitivity of data safety, respond in a timely fashion to inquires related to the fund via email and phone calls
• Process tax-related documentation needed for donors & create filing system for receipts and related documents of incoming and outgoing funding
• Assessment of needs of the community related to tragedy, Strategic planning for future of fund & assistance with database of contacts for future development
• Establish long term resiliency program, recruiting eligible leadership / management & collaboratively design process alongside new program manager
April 2015 – November 2016
Project & Operations Manager, Talent Buyer
Meow Wolf
Arts production company that creates immersive, multimedia experiences
Santa Fe, New Mexico
Installation, Construction & Capital Campaign Phase
• Oversee full time and contributing artists to ensure timely install within the perimeters of building code, allocated budgets, safety requirements and available resources
• Coordinate timeline for pre-fabrication and installation
• Facilitate Interdepartmental communication
• Ensure artist have needed materials and track expenses & submit budget reports to fellow managing directors
• Coordinated 150+ volunteers, scheduling and placement
• Assist COO through out various complex scenarios to ensure completion and opening
• Produce special events for the public
• HR, payroll and accounts payable
Operations Phase
• Responsible for setting & maintaining the operational staff schedule, calling & running staff meetings, processing of payroll, and managing the operations budget
• Human Resources, on-boarding and training of operational staff
• Talent Buyer for live performance venue, working with the Events team to create a cohesive ongoing program, manage events & programming budget
December 2003 – May 2015
Creative & Managing Director, Founder
Communikey
Interdisciplinary organization dedicated to social, cultural and ecological innovation through creative process.
Boulder, Colorado
• Produce a wide range of events from concept to completion
• Responsibilities include all production functions including event concept, budget development and reconciliation, pre-production, on-site management and post-event production
• Manage artist, venue, media, and agency relations
• Develop & manage content for website & social media
• Source, capture, process & deliver high quality media from live events
• Cultivating a happy, resilient, and inspired team of 80 volunteers
• Grant writing, research, and sponsorship development
• Strategic partnerships with local and international industry partners and innovative institutions
• Work with team of 80 volunteers to oversee the coordination of all aspects of event management including pre-production, contract negotiation, transportation arrangement, hotel negotiations, artist management, technical requirements, and on-site management
October 2014 – May 2015
Event Coordinator
The Studio (Boulder)
Creative collaborative workspace & industrial chic venue
Boulder, Colorado
• Coordinate of all aspects of event management including pre-production, contract negotiation, technical requirements and on-site management
• Work with a diverse range of clients to assist and provide with various needs across a spectrum of events, from weddings to art openings to parties for all occasions
October 2009 – June 2015
Entertainment Visa Consultant
Communikey Artist Services
Artist-oriented visa service designed to help performing artists to navigate the US visa system
Boulder, Colorado
• Process information provided by artists and their management
• Prepare the necessary forms and supporting documentation
• Obtain the necessary union consultations
• Submit materials to USCIS, ensure that the petition is received and processed
September 2006 – September 2014
Operations Director
Decibel Festival
Music and digital arts festival
Seattle, Washington
• Collaborate with Executive, Finance & Technical Directors to smoothly direct various teams to present 150+ performances over 5 days within 12+ venues through the city of Seattle
• Manage all aspects of ticketing and customer service experience for 30,000 attendees
• Coordinate teams of 30 - 100+ volunteers
• Pre-production, on-site management and post-event production
July 2010 – July 2011
Assistant Talent Buyer
Z2 Entertainment
Entertainment management company operating multiple live concert venues.
Boulder, Colorado
• Under direction of Senior Buyers, collaborate to create a cohesive ongoing program
• Book local support for 400+ shows / year across 2 venues
November 2003 – July 2012
General Manager, Barista & Baker
Espresso Roma Cafe
Community oriented 30 top café serving fresh, short order breakfast & lunch with an in house from scratch bakery in addition to espresso, coffee, tea and smoothies
Boulder, Colorado
• Responsible for all staff needs including scheduling, on-boarding, continued training & HR
• Collaborate with Head Baker on menu development
• Manage inventory, ordering & stocking
• Analyze / control food and labor costs, process payroll, accounts payable and accounts receivable
• Manage cash register & credit card system, maintain daily banking and accounting
• Run counter operations including barista, bakery, short order & food prep
• Establish and maintain a warm, welcoming, and fun environment for staff and guests
• Coordinate with heath inspector for annual visits and maintain establishment in accordance with health code requirements
SELECTED FREELANCE WORK EXPERIENCE
December 2017 – Current
Producer
Gays Hate Techno Spring Gathering
LGBTQ+ annual music and community gathering
Saratoga Springs Retreat Center, California
• Curate and coordinate programming for main performance stage
• Manage the Travel Fund, a diversity, equity and inclusion effort designed to champion performers who are women, trans, no-binary and people of color
• Managed all artists and participants involved in main performance stage
• Coordinate scheduling, contracts, logistics, production & marketing efforts
• Hire and manage technical staff, recruit, schedule and manage production volunteers
• Collaborate with Camper Services, Volunteer Coordinator, Kitchen, Medical and Operations teams
November 2009 – September 2010
Live Programming Director
Biennial of the Americas
International festival of ideas, art & culture
Denver, Colorado
• Curator and coordinator for "The Nature of Things" Live Performance Series and KidsPatch Creativity Lab
• Designed and produced 11 live multi media events featuring over 40 diverse internationally renowned artists
• Designed and produced 10 participatory children’s workshops featuring 12 guest artists, with an on going creative lab open 7 days a week
• Managed all artists and participants involved in the series
• Coordinated scheduling, contracts, logistics, production & marketing efforts
January 2014 – June 2015
Operations Director
Boulder Block Party
Annual music, food and culture gathering
Boulder, Colorado
• Collaborate with 15+ advertising agencies to design and launch an annual by invitation event for the boutique ad agency circuit and their clients in the Denver Metro Area
• Responsibilities include all production functions including event concept, budget development and reconciliation, pre-production, on-site management and post-event production
June 2009 – April 2012
Co-Director
Vice Verse
Collaborative cultural exchange project between Communikey (Boulder, USA) and Dis-Patch (Belgrade, Serbia)
United States & Eastern Europe
• Organize, manage & produce international tours featuring musical performances, video art, installation art, professional and children's workshops
• Apply for and manage private cultural funding designed to support shared collective experiences between disparate cultures
May 2008 – May 2015
Meeting Coordinator, Board Member
I.C.A.S. Network (International Cities of Advanced Sound)
Global network of independent non-profit organizations dedicated to advancing sound cultures, music and related arts
Various International Cities
• Organize annual gatherings for network of 40 independent arts and culture organizations.